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Contact Us

We would love to hear from you so please feel free to get in touch. 

Email :        hello@beautyspot.co.nz 

NZ Toll Free :   0800 545 274 (0800 LiLash)

Phone :      09 488 0972

Location:   Auckland, New Zealand 

Hours:       Mon - Fri 9.00am - 5pm (NZST)

Websites : www.lilash.co.nz  |  www.zenagen.co.nz  |  www.incavante.com

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Our Services Explained

beautyspot-free-delivery-service-details

Free Delivery NZ Wide - 24hr next business day service is available for the North Island. In some cases the South Island will also receive their product on the next business day (depending on whether they ordered in the morning or not) otherwise it will be there within 48 hours. 

Australia Delivery

  • FREE Delivery on all orders over $100NZD - 6-10 working day delivery (UNTRACKED)
  • $10NZD Delivery on all orders up to $100NZD - 6-10 working day delivery (UNTRACKED) 
  • $20NZD Express Delivery - 4-6 working day delivery (TRACKED)

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100% Genuine Products - all our products are 100% genuine, we have the exclusive distribution rights for NZ for all of our brands. You can feel rest assured that if you're buying directly from us then the product is the real thing. 

We here to help 0800 545 274 - unlike many websites we have a number you can call to chat to someone who works here in our NZ office. If you have any queries please get in touch (Mon - Fri 9am to 5pm NZST). Otherwise you can email us hello@beautyspot.co.nz

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LiLash and LiBrow - 90 Day Money Back Guarantee

LiLash and LiBrow have a 90 day money back guarantee. If you are not 100% satisfied with the product in the first 90 days you can return it for a full refund. Simply contact us at hello@beautyspot.co.nz. We'll send you a form to complete and then you simply return the empty tube and/or any unused product to us. Once we've recieved the form and the product we will issue a full refund. Please note that cost of shipping the return back to us must be paid by the customer.