Customer Service & Shipping
Fast and Reliable Shipping: We leverage our in-house warehousing to process orders efficiently, aiming for dispatch within 24 hours. We use NZ Post Couriers, and most domestic orders arrive within 24-48 hours of collection, excluding peak times.
We also ship to Australia and the Pacific Region - please contact us for specific details on shipping to these regions.
Dedicated Customer Support: We pride ourselves on our customer service. Our local team is available to answer your questions and assist with your orders.
Satisfaction Guarantee: We stand by all our products with a 90 day satisfaction guarantee. As the exclusive New Zealand and Pacific distributor for all our brands, we guarantee the authenticity of all products purchased directly from us.